CASE STUDY 21

Assessments – Manager

Over a 3-year period, a large 500+ unit restaurant company lowered its Manager turnover rate from 54% to 17% through only hiring Managers who scored as “Recommended” on the Pro-Select Hospitality Manager Interview.

54% Turnover Rate before

Without any assessments, the company experienced a manager turnover rate of 54%.

17% Turnover Rate after

After hiring only “Recommended” Managers, the turnover rate decreased to 17% for the same company.

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